Revolut customers say e-money firm failed them after being scammed - BBC News

Seems like the guy in the article was a bit stupid and did the exact things that banks tell you not to like giving personal info and 2FA codes to a cold-caller, but also that Revolut's claims of biometric security didn't stop the scammers nicking all his money.

I've not had much experience with the "challenger banks" but apparently Revolut gets the most complaints by a long way. Anyone got any similar stories?